C8 Sciences Values Your Privacy And The Privacy Of Your Students.
1. Information Collected by C8 Sciences
In order for a student (by “student” we mean the end-user of any age, child or adult, of our cognitive-training Services) to participate in C8 Sciences Services, an authorized school official of that student or a clinician or other legally authorized person must first register at the C8 Sciences School Portal website. If you do not register at our website, you and your student(s) will not be able to use our Services. This registration process will require you to provide your name and email address. Once you have registered, you may then sign up your student(s) for the Services by providing a username for each student, their gender, and current school grade level. We strongly recommend the use of anonymous usernames, as numerous teachers, administrators or other officials within a school or district may have access to the information in our portal. We call this information “Registration Information.” We will also require a process to verify your consent to the registration of your student and to the collection of your student’s Registration Information.
When your students use our cognitive training programs, we record the actions they have taken in those programs, for example what buttons they click and when they click them; events that occur, for example, when they start or complete a training exercise or begin a new level in an exercise; and their system usage, progress, assessment, and performance data. This data does not contain any Personal Information but is linked to the username-related information provided when you registered the student in our system. We track the use of our Services over time because such tracking is required for us to monitor the progress of your students while using the cognitive training exercises and provide them with exercises that are personalized for them. We call this information “Performance Data.”
When you access or use our Services, we receive certain usage or network activity information. This includes information about your interaction with the Services, for example, when you view or search content or create or log into your account, the IP addresses that we get when users connect to our Services, information that is sent by web browsers automatically when they connect to our website (such as the type of web browser, the operating system used, screen size and resolution, and the time and date at which you access our Services), and the timing and frequency of how users interact with different content and different areas of our website.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get a notification to complete a training session, we track whether you have acted on it and may send you reminders.
2. How C8 Sciences Will Use The Information Collected From You
Email Address: Your email address will serve as your login username. Your email address may be used to send a confirmation email at registration, as well as information and updates to the Services. In some cases, we will also email your student’s personal reports to you, with further information about the progress your student is making on the Services. We may use the email address as an additional means of communicating with you about the Services and C8 Sciences, including notifying you of updates to the web site or its related policies. Our emails include a link to unsubscribe, and the School Portal includes Email Settings options to change email settings.
Student’s Username: Your student’s username will be used to link to their Performance Data, customize your student’s participation in the Services, as well as to personalize the reports and updates about your student’s progress in the Services.
Phone Number: Your phone number will serve as an alternate way of contacting you for the same purposes as the email address.
Student’s School Grade Level: We will use a student’s grade level to group Performance Data of children of similar grade levels so we can assess, compare and report performance by grade level, and improve the program.
Student’s Gender: We will use a student’s gender to personalize the Program’s experience, and make written cognitive reports easier to read (i.e. by selecting the appropriate pronoun used in reference to the student). In addition, we will use a student’s gender to group the Performance Data of children of the same gender so we can assess performance by gender, and improve the program.
Mailing Address: Your mailing address may be used to allow C8 Sciences to mail you and/or your student various Program materials and ancillary program products.
Performance Data: Performance Data will be collected for the creation of online and written cognitive reports, client service,, development, and other operational and business purposes, including improvements to the Services by C8 Sciences. We use the Performance Data and assessment information to adjust the level of difficulty presented to students by our training programs, to personalize and optimize the training benefit for them, and provide you with periodic progress reports and formal cognitive reports. We also use Performance Data to research and produce aggregated insights that do not identify any students. For example, we may use a student’s data in combination with the data of many other users to generate statistics about our users and their training performance and to publish cognitive demographic or training insights as part of our Services or in scientific journals. We use anonymous Information to conduct scientific studies, and we may publish the results, for example, at scientific conferences or in medical journals. We do not use Personal Information that could identify you or students in such work, nor do we disclose individualized Personal Information in the conduct of such work.
We may also share Personal Information if we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; (d) protect the rights, property, or personal safety of C8 Sciences, its users, or the public; or (e) as required or permitted by law.
We never share Personal Information with any third party other than our service providers such as website hosting, data analysis, information technology and related infrastructure hosting services, customer service, email delivery, auditing, payment processing and other organizations necessary to deliver our Services. In addition, we do not offer chat rooms or community features that allow the sharing or posting of Personal Information in a public forum. We also do not display any advertising on the Services.
3. Opting-Out Of Providing The Information We Request
Because the C8 Sciences Services are individualized and customized for each student, all the information we request from you and your student is required for you and your student to participate in the Services. At any time, you may revoke your consent to allowing your student to participate in the C8 Sciences Services, refuse to allow C8 Sciences to further use or collect your student’s Personal Information, or request that we delete any information that would allow the identification of any student. However, in those instances, we retain the right to anonymize the Performance Data that was collected up until that time so that it can no longer be associated with a student’s Personal Information but may still be used in an aggregated form for research purposes. If you request that we remove a student’s username from our Services, your student will no longer be able to participate in the Services and you will not be able to access Performance Data regarding that student unless you register them again.
4. Reviewing and changing your information
You may review and modify your Registration Information at any time by accessing our website using your password.
In order to use the Services, you will be asked to submit certain Personal Information about you and to authorize C8 Sciences to use that information in a limited number of ways. We will require you to review and submit an End User License Agreement as part of the registration process, which will require you to consent to our collection and use of information directly from your student over the Internet as described above.
6. Password Protection
You will be asked to select a password to access the Services through our website, and this password will be used to allow your student to use the Services. Your password should be kept confidential. Your password will also allow you to review and change the information we collect about you and your student or students.
7. Protecting Your Information
We keep your account information, like your name, email address, and password, for as long as your account is in existence because you need it to operate your account.
We take customary and reasonable measures designed to protect the confidentiality, security and integrity of all information collected from our Services, both during transmission and once we receive it. This includes the use of encryption, firewalls, and other security technologies to prevent access to the data from unauthorized parties. All connections between users and our Services are secured via encryption communication technology (SSL/TLS). We use highly regarded application hosting providers who agree to perform frequent diagnostics, operating system updates, network security monitoring and data backups. However, no company, including our hosting providers or C8 Sciences, can fully eliminate security risks connected to handling information on the internet. You acknowledge that security safeguards, by their nature, are capable of circumvention, and C8 Sciences does not and cannot guarantee that your Personal Information will not be accessed, disclosed, altered, or destroyed by unauthorized persons capable of overcoming such safeguards.
We cannot be responsible for any of your Personal Information that you release on your own, or that you request or authorize us to release.
8. Your information and third parties
9. Unsolicited Third-Party Promotional Emails
C8 Sciences will not send you unsolicited third-party promotional emails.
10. Children’s Online Privacy Protection Act
Congress has enacted a law called the Children’s Online Privacy Protection Act of 1998 (COPPA) which is designed to protect children’s privacy during use of the Internet. C8 Sciences has implemented practices consistent with the guidelines provided by the Federal Trade Commission to date.
If you would like more information about COPPA, please go to http://www.ftc.gov/ogc/coppa1.htm.
11. The Children’s Internet Protection Act
The Children’s Internet Protection Act (CIPA) is a federal law enacted by Congress in December 2000 to address concerns about access to offensive content over the Internet on school and library computers. CIPA imposes certain types of requirements on any school or library that receives funding support for Internet access or internal connections from the “E-rate” program — a program that makes certain technology more affordable for eligible schools and libraries. Our Programs do not provide links to external resources or chat rooms, and do not contain any offensive or inappropriate matter. As a result, any school or library that uses C8 Sciences Services will be fully compliant with CIPA. If you would like more information about CIPA, please go to http://www.fcc.gov/cgb/consumerfacts/cipa.html.
12. The Family Educational Rights and Privacy Act
The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.
FERPA gives parents certain rights with respect to their children’s education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level.
C8 Sciences is fully compliant with FERPA. Specifically:
Any sensitive online information is transmitted over secure channels.
All student data are stored in ways that are not publicly accessible.
Security audits are regularly performed to ensure data integrity.
C8 Sciences does not share student information with any third parties. If a school requests that student data should be sent to a third party, with parental consent, C8 Sciences would send the data to the school and never directly to the third party.
If you would like more information about FERPA, please go to http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html.
14. Contact Us
If you have any questions about your privacy or security measures at C8 Sciences, please contact our Privacy Officer at: firstname.lastname@example.org